Terms of Service

Terms of Service

Last updated: July 11, 2026

Welcome, and thank you for visiting Gourmet Cultures. This website (gourmetcultures.com) is owned and operated by SGR LLC, doing business as Gourmet Cultures (“Gourmet Cultures,” “we,” “us,” or “our”). Here are our terms & conditions.

1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

THESE TERMS REQUIRE THE USE OF BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

BY ACCESSING THIS SITE AND PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS SITE IF (A) YOU DO NOT AGREE TO THESE TERMS, (B) YOU ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT, OR (C) YOU ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF ITS CONTENTS OR GOODS BY APPLICABLE LAW.

These terms and conditions (these “Terms”) apply to the purchase and sale of products from SGR LLC d/b/a Gourmet Cultures through https://www.gourmetcultures.com or other websites published or maintained by us (collectively, the “Site”). These Terms are subject to change by us without prior written notice at any time, in our sole discretion. Visitors to our Site are sometimes referred to in these Terms as “you” or “your,” and you and we together are sometimes referred to as the “parties.” Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site. You should review these Terms prior to purchasing any products available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.

You should also carefully review our Privacy Policy before placing an order for products through this Site (see Section 7).

2. Order Acceptance and Cancellation.

(a) By placing an order, you are making an offer to purchase, in accordance with these Terms, all the products listed in your order (“Products”). All orders are subject to our acceptance before fulfillment. We are not obligated to sell the Products to you if we choose not to accept your order, which we may do at our discretion. Upon receiving your order, we will promptly send you a confirmation email containing your order number and a breakdown of the items you’ve requested. The acceptance of your order and the formation of the sales contract between us and you will only occur once you have received the confirmation email.

(b) We retain the right to decline any order for Products placed by individuals under the age of 18, those in violation of these Terms, or those requiring delivery to a location where the Products are prohibited by applicable law, as determined solely by us. If we decline an order, we will promptly send a notification of refusal to the email address you provided during your order placement.

3. Prices and Payment Terms.

(a) Prices posted on this Site may differ from prices offered by us and other retailers both online and at physical locations. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a Product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

(b) From time to time we may offer promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will govern.

(c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept the payment methods presented during our secure checkout, which may include major credit and debit cards and other options. You represent and warrant that (i) the payment information you supply to us is true, correct, and complete, (ii) you are duly authorized to use the payment method for the order, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

4. Shipments; Delivery; Title and Risk of Loss.

(a) We will arrange for shipment of the Products to you following your order. Please check the individual Product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.

(b) Title and risk of loss pass to you upon our transfer of the Products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. Goods Not for Resale or Export. You, as a direct customer of the Products, represent and warrant that you are purchasing Products from the Site for your own personal use and cultivation, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the United States.

6. Intellectual Property.

(a) This Site and all of its contents (the “Content”) are the sole property of SGR LLC d/b/a Gourmet Cultures. This includes the graphics, logos, interface, layout, design, sounds, text, color scheme, blog posts, press releases, certain Product names, Product descriptions and lists, trademarks, software code, menus, and all other materials on this Site. Marketing materials and logos incorporating the words “Gourmet Cultures” and derivations thereof, and related words, logos, slogans, and designs, are the property of or licensed to us. You are not entitled to use any of the intellectual property on this Site for any reason without our prior written consent.

(b) Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Content on this Site. This license does not allow you to resell or make any commercial use of the Site, its Content, or our Products; make any derivative use of any of our Content; download, copy, or otherwise use any Content or account information for the benefit of any third party; or use any data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms are reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers. No Content on, or Product sold through, this Site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our prior express written consent. You may use our Site only as permitted by applicable law and these Terms. The limited licenses we have granted you will terminate if you do not comply with these Terms.

(c) The Site may provide links to other websites. You acknowledge and agree that we are not responsible for the availability of such external websites and do not endorse and are not responsible or liable for any content, advertising, Products, or other materials on or available from such websites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites.

(d) We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide: (i) a description of the copyrighted work you believe has been infringed and a description of the infringing activity; (ii) a description of the location of the material you believe is infringing; (iii) your contact information, including address, telephone number, and email address; (iv) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (v) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; (vi) a physical or electronic signature; and (vii) send the written notice to: SGR LLC d/b/a Gourmet Cultures, 4380 67th Drive #1047, Union Grove, Wisconsin 53182; Email: support@gourmetcultures.com.

7. Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of Products through the Site.

8. Returns and Refunds. We want you to feel confident with your purchase and to receive the highest quality customer service. The warranties set forth in Section 11 of these Terms govern all returns, replacements, and refunds.

9. Usage Limitations.

(a) You may not: (i) submit any false or misleading information to this Site or use this Site to submit any false or misleading information to us or any other party; (ii) use this Site to access any private network of ours, any proprietary information belonging to us, or any other information not intended for customer use; (iii) upload any harmful computer program or component, including any virus, malware, bot, trojan, worm, or bomb designed to damage or alter this Site or to receive any proprietary information belonging to us; (iv) take any action that disrupts or changes the functionality, content, or accessibility of this Site; (v) disguise your origin or that of any message sent by you, or impersonate anybody or anything; (vi) use this Site for any purpose that is unlawful or in violation of these Terms; or (vii) upload any content, including comments, feedback, or other submissions, that contains unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable material in violation of these Terms.

(b) User Accounts. You may access our Site through a user account (“Account”) using a username and password. You agree that we may access your Account for any reason in our sole discretion. You further acknowledge and agree that we may disclose your Account (and its contents) if required to do so by applicable law or if we have a good-faith belief that such disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims; or (iv) protect the rights, property, or personal safety of us, our users, or the public.

(c) You are solely responsible for maintaining the confidentiality of your Account, including all activities occurring under your Account and all access to and use of the Site by anyone using your Account, whether or not authorized by you. We shall not be liable for any loss or damage arising from any unauthorized use, access, or other breach of security of your Account. You shall notify us immediately of any unauthorized access to your Account or any other unauthorized use of the Site.

10. User Comments, Feedback, and Other Submissions.

(a) If you send certain submissions to the Site or to websites linked to or from the Site, or if without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

(b) We may, but have no obligation to, monitor, edit, or remove Comments or content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or that violate any party’s intellectual property rights or these Terms.

(c) You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right; will not contain libelous or otherwise unlawful, abusive, or obscene material; and will not contain any computer virus or other malware. You are solely responsible for any Comments you make and their accuracy.

11. Limited Warranty and Disclaimers.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

WE WARRANT THAT DURING THE CUSTOMER WARRANTY PERIOD, THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

TO THE EXTENT NOT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY STATEMENT AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT, OR REFUND AS SET FORTH IN THESE TERMS.

(a) Products manufactured by a third party (“Third Party Product”) may constitute, contain, be contained in, incorporated into, attached to, or packaged together with the Products. Third Party Products are not covered by the warranty in this Section 11. WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY THIRD-PARTY PRODUCT.

(b) Who May Use This Warranty? This limited warranty extends only to the original customer who purchased the Products from the Site. It does not extend to any subsequent owner or transferee.

(c) What Does This Warranty Cover? This limited warranty covers, during the Customer Warranty Period (defined below), defects in materials and workmanship in Products purchased from the Site.

(d) What Does This Warranty Not Cover? This limited warranty does not cover any damage due to: (i) transportation; (ii) storage; (iii) improper use or handling; (iv) failure to follow Product instructions; (v) modifications; (vi) combination or use with any products, materials, processes, or systems not provided or authorized by us; or (vii) external causes such as accidents, abuse, contamination introduced after delivery, or other events beyond our reasonable control.

(e) What Is the Period of Coverage? This limited warranty starts on the date of your purchase and lasts for THIRTY (30) days (the “Customer Warranty Period”). The Customer Warranty Period is not extended if we repair or replace a warranted Product.

(f) What Are Your Remedies? With respect to any defective Products during the Customer Warranty Period, we will, in our sole discretion, either (i) replace such Products free of charge or (ii) refund the purchase price of such Products.

(g) How Do You Obtain Warranty Service? To obtain warranty service, you must email Gourmet Cultures during the Customer Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. Once an RMA number is obtained, we will email you describing how we will honor this Limited Warranty.

(h) Limitation of Liability. THE REMEDIES DESCRIBED IN THIS SECTION 11 ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT PURCHASED THROUGH THE SITE, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF PRODUCTION, WORK, DATA, USE, BUSINESS GOODWILL, REPUTATION, REVENUE, OR PROFIT, ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

12. Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riots or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes, restraints or delays affecting carriers, inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown, or power outage.

13. Governing Law and Jurisdiction. This Site is operated from the United States. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Wisconsin without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of the State of Wisconsin.

14. Dispute Resolution and Binding Arbitration. YOU AND WE ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS THROUGH THE SITE WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS.

15. Indemnity. You will indemnify and hold us and our subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) harmless from any breach of these Terms by you, including any use of Content or Products other than as expressly authorized in these Terms. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, attorney’s fees, and expert witness fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this Site.

16. Product Acknowledgement; Health Disclaimer.

(a) The Products sold on this Site are living mushroom liquid cultures intended for the cultivation of gourmet culinary and functional mushrooms. We do not sell, and the Products are not intended to produce, psilocybin, psilocin, or any other controlled substance or psychoactive compound.

(b) Functional mushrooms are offered for cultivation and general interest. Any statements regarding functional or medicinal mushrooms have not been evaluated by the U.S. Food and Drug Administration. The Products are not intended to diagnose, treat, cure, or prevent any disease. Nothing on this Site constitutes medical advice; consult a qualified healthcare professional before using any mushroom product for health-related purposes.

(c) Cultivation results depend on your technique, environment, and handling after delivery. We make no guarantee as to colonization times, yields, or growing outcomes.

17. Assumption of Risk. By agreeing to these Terms, you are responsible for compliance with all the laws of your jurisdiction, and you assume all liability with regard to the purchase, possession, use, and cultivation of our Products.

18. Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void.

19. No Waivers. Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of ours.

20. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

21. Notices. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) posting to the Site. To give us notice under these Terms, contact us by personal delivery, overnight courier, or registered or certified mail to: SGR LLC d/b/a Gourmet Cultures, 4380 67th Drive #1047, Union Grove, Wisconsin 53182; Email: support@gourmetcultures.com.

22. Severability. If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

23. Entire Agreement. Our order confirmation, these Terms, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.